BG400 ACSR Broadcast Graphics


This is a blended learning course of a series of 5 recorded webinars (15 hours duration) with pre-work and timetabled conference calls, followed by 5 days of "hands-on" classroom training, including the practical certification exam


The ACSR Broadcast Graphics (BG400) course is a blended learning course, designed for technical individuals who are the first line of support for Avid broadcast graphics products and solutions. The course has been created with distinct sections to maximize the learning process, while minimizing the time "in-class".

The first section is a series of 5 recorded webinars, 15 hours in duration, including pre-work and 3 timetabled conference calls to enable students to ask any questions they may have relating to the online and webinar content to the Instructor.  The webinars will cover Information and theoretical issues on the Avid broadcast graphics suite, the components that comprise it and the typical workflow of such systems. This is complemented with the use of demonstrations and videos, as well as assignments to consolidate the learning process.  A supported workstation with NVIDIA graphics card will be required for the pre-work.

The second section to the course is classroom based, designed to give hands-on experience, building on the topics covered in the webinars and online web content, preparing attendees for the practical certification exam on the final day of the course. This will require candidates to demonstrate their capability to install and configure an Avid broadcast graphics implementation. Successful completion of the certification exam will earn students Avid Certified Support Representative: Broadcast Graphics certification status.


This course is designed for Avid partners and customers who will be involved in installing, configuring, deploying and supporting broadcast graphics products and solutions.

  • Front-line maintenance and support personnel
  • System Administrators responsible for day-to-day operation and administration
  • ACSR candidates


  • A good understanding of both Windows and Linux based Operating Systems
  • A good understanding of PC graphics hardware and its configuration
  • A basic understanding of DB (MS SQL) and networking (IP configuration)
  • A basic understanding of the broadcast workflow

Learning Objectives

After this course attendees will be able to:

  • Understand the basic broadcast system components and how they fulfill their role in the broadcast workflow
  • Identify and differentiate between the hardware components of the different system and know their functionality
  • Install basic applications of the system
  • Configure the Windows platform for the system to work on
  • Understand the different types of licensing
  • Install the different types of licenses on all system applications. (4Designer/3Designer/Maestro/Blend/3Dplay)
  • Carry out basic user operation of the system main components to validate the workflow integrity (4Designer/3Designer/Maestro/Blend/3Dplay)
  • Understand the role of the HDVG in the system/solution
  • Understand the hardware/boards that make up the HDVG used in the system and their functionality
  • Be aware of the relevant settings and log files to ensure the HDVG proper functionality and troubleshooting
  • Perform first line support of the system
  • Perform troubleshooting in order to identify the source of an existing malfunction and to track it to the correct source Application/Hardware/network/User error
  • Supply a support engineer with accurate and sufficient data (Description, Log files, reports) to solve higher-level issues
  • Have basic knowledge on advanced issues such as Automation, Scripts, optional application, Hardware etc
  • Sit the associated practical ACSR certification exam


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